Ordering:

1) I never received my DoorDash order. What do I do?

The following article may help: https://bit.ly/34gyHcS

2) What to do if food was delivered late?

The following article may help: https://bit.ly/3r7rN3s

3) My order was missing an item/incorrect order. What do I do?

The following article may help: https://bit.ly/3a6gAtQ

Alternatively, you can live chat with the DoorDash team here https://help.doordash.com/consumers/s/consumer-support?language=en_AU or call them on 1800 958 316.

 

Delivery: 

1) Where do you deliver to?

DoorDash are currently delivering to a 5km radius around the Melbourne CBD. Want to know if we deliver to you? Simply jump on the DoorDash app, enter your delivery address and search ‘Night Noodle Markets at Home’. If the Night Noodle Markets at Home stores appear for you, then you’re good to go!

2) Why aren’t you delivering to my suburb?

DoorDash are delivering to suburbs close to our stallholders stores to avoid compromising the quality of the meal. We’re sorry for the disappointment.

3) I can’t see the Night Noodle Markets at Home on the DoorDash App?

Night Noodle Markets at Home will only display within the DoorDash App if you are located within the delivery radius of the stallholders being featured.

 

Dietaries:

1) Which items are gluten free?

We have a few delicious gluten free options available to choose from: Thai Tide’s Tom Kha Mussels, Pad Thai Gai Yang, Khao Pad Pou and Thai Red Curry plus Kariton Sorbetes’ Taho Panna Cotta. Please note we cannot guarantee items are all completely free of traces of gluten.

2) Which items are diary free?

We have a few delicious dairy free options available to choose from: Hoy Pinoy’s Pak Pak Inasal; Flying Noodles / Twistto’s Flying Noodles; Thai Tide’s Tom Kha Mussels, Pad Thai Gai Yang, Pad See Ew Moo Krob, Khao Pad Pou & Thai Red Curry plus Kartiton Sorbetes’ Taho Panna Cotta.

3) Which items are Halal?

We have several Halal options available: Flying Noodles / Twistto’s Flying Noodles, Potato Twistto, Sweet Potato Twistto & Korean Style Salt & Pepper Calamari and Thai Tide’s Tom Kha Mussels, Roti & Khao Pad Pou.

4) Which items are vegetarian?

We have a few delicious vegetarian options available to choose from: Hoy Pinoy’s battered adobo chips; Thai Tide’s Tom Kha Mussels, Roti, Pad Thai Gai Yang, Pad See Ew Moo Krob & Thai Red Curry; Kariton Sorbetes’ Ube Halay-time & Yema-bon.

5) Which items are vegan?

Kariton Sorbetes’ Taho Panna Cotta.

6) I’m coeliac / severely allergic to wheat what can I eat?

We do have several gluten free options available however we cannot guarantee all items are completely free of traces of gluten. Our delicious gluten free options include: Thai Tide’s Tom Kha Mussels, Pad Thai Gai Yang, Khao Pad Pou and Thai Red Curry plus Kariton Sorbetes’ Taho Panna Cotta.

7) I have a nut allergy, what can I eat?

Unfortunately we cannot guarantee all items are completely free of traces of nuts and do not recommend you ordering from the Night Noodle Markets at Home. We apologies for the inconvenience.

 


 

Got a question that wasn’t answered here?

You can get in touch with us at foodandwineevents@publishing.nine.com.au